After Sales Service Manager (Watch Business)

Location: Bangkok Province, Thailand
Job Type: Permanent
Salary: THB70000.00 - THB100000.00 per month
Specialization:
Sub Specialization: Customer Service/Call center,
Contact: Thanyada Sinvisutr
Reference: JO-2010-449122

Location: Bangkok

Job Description:

  • Managing performance of technical team including responsibility for utilizing resources on cost/budget and service.
  • Managing performance of customer service at service center.
  • Managing information of watch repairing team including sufficient spare parts management.
  • Managing KPI target, able to analyze cause and develop the action plan.
  • Manage and evaluate teams to improve performance by monitoring and manage project performance.
  • Responsible for the abnormal complaint handling of the product from client, improve the report response, supervise the technical, and improve the problem found in advance.

Requirement:

  • Thai nationality
  • Male, Age 35-45 years old
  • Bachelor's or master's degree in Business Administration or related field.
  • 8 to 10 years of hands-on customer services and watch repairing experience in the field of "Watch" industry or related field.
  • Strong leadership in customer service and technical skills.
  • Has strong analytical, and problem solving.
  • Able to operate and manage multi-task / various projects.
  • Good command in English both spoken and written.
  • Good team management and communication skills.

The successful candidate will be provided a promising career opportunity and attractive compensation package. To submit your application, in strict confidence, please send your full resume in Word format by click "Apply Now"

For a confidential discussion please call 02-078-7324 and ask to speak to Thanyada (Prae).
Your application will be treated with strict confidential.


en world Recruitment (Thailand) Co., Ltd.
Amarin Tower, Room No. S5139, 5th Floor, 496-502, Ploenchit Road, Lumpini, Pathumwan, Bangkok 10330 Thailand
www.enworld.co.th