Customer Relation Executive

Location: Bangkok Province, Thailand
Job Type: Permanent
Salary: Negotiable
Specialization:
Sub Specialization: Plant Management,
Contact: Meturos Yasamutd
Reference: JO-2003-437150

Responsibilities

  • Responsible for customer relationships after the sale process is complete.
  • Develop customer relations strategy, improve tenant's database to ensure customers are satisfied with company product and service.
  • Build and maintain long-term relationships with tenants to ensure customer satisfaction and engagement.
  • Expedite the resolution of customer problems and complaints to maximize satisfaction.
  • Monitor lease to ensure all leased are renewed prior to lease expiration
  • Negotiate renewal rental rate and close deal.
  • Act as point of contact for complaints and escalate issues as appropriate
  • Follow up any issues and keep tenants report of any progress to make sure all tenant problems have been resolved.
  • Assist tenants for building handover and takeover.
  • Work with marketing and engineering team to translate customer needs into technical design for product and service improvement.
  • Operate OTA Techno Park and ensure tenants in OTA are well looked after and satisfied with products and services within the approved budget.


    Qualifications
  • Bachelor's degree or Higher in MBA, Marketing, Business Administration or other related fields. (GPA > 3.00)
  • Excellent communication in English (TOEIC 700)
  • Good communication in Japanese (N2)
  • At least 3 years working experiences in customer services or related fields.
  • Pleasant personality and interpersonal skills, service minded and outgoing.
  • Excellent presentation skill,
  • Possess Leadership skill and Teamwork Oriented.
  • Problem Solving and Critical Thinking Skills, Negotiate Skills
  • Flexible, able to work outside office hours if required.


The successful candidate will be provided a promising career opportunity and attractive compensation package. To submit your application, in strict confidence, please send your full resume in Word format by click "Apply Now"

For a confidential discussion please call 02-106-8667 and ask to speak to the Meturos.
Your application will be treated with strict confidential.

en world Recruitment (Thailand) Co., Ltd.
Athenee Tower, 12th Floor, Unit 1201-1202
63 Wireless Road, Lumpini, Pathumwan, Bangkok 10330 Thailand
Tel: +66 (2) 106 8600 | Fax: +66 (0) 2654 0901
www.enworld.com/th