GM Service & Spare Parts Division

Location: Bangkok Province, Thailand
Job Type: Permanent
Salary THB150000.00 - THB200000.00 per month
Specialization: Contracts Management
Sub Specialization:
Contact: Chawantanpipat Sunsanee
Reference: JO-1904-415086

GM Service and Spare Parts

Job Description

  • Manage Service Operation (UP/AP products for repairing, Maintenance contract, Overhaul and etc) to deliver revenue as per original budget.
  • Ensure service KPIs are met with dispatch ratio, completion ration, recall
  • Ensure high level of customer satisfaction.
  • Manage spare parts inventory and warehouse to support service repairing and spare parts sales.
  • Ensure service quality standard is in place and complied.
  • Set Up expense budgetary to support service activities and control spending.
  • Plan for Manpower according to strategy and growth plan.
  • Ensure all customer complaints are treated properly.
  • Ensure all WIPs and Ars are seriously handed
  • Manage service business at all branches/ mobile's offices, ensure delivery of revenue and KPIs.
  • Ensure compliance of policies, procedures, rules and regulations.
  • Ensure warranty claim with factories are handled properly.

Qualifications :

  • Bachelor's degree or higher in Engineer or other related fields.
  • At least 8 years of experiences with management level in After service of electronic business.
  • Proficient in English communication both speaking and writing skills.
  • Strong client relationship management skills
  • Excellent negotiation skills

The successful candidate will be provided a promising career opportunity and attractive compensation package. To submit your application, in strict confidence, please send your full resume in Word format.
For a confidential discussion please call 02-106-8662 and ask to speak to Khun Nattaya. Your application will be treated with strict confidential.

en world Recruitment (Thailand) Co., Ltd.
Athenee Tower, 12th Floor, Unit 1201-1202
63 Wireless Road, Lumpini, Pathumwan, Bangkok 10330 Thailand
Tel: +66 (2) 106 8600 | Fax: +66 (0) 2654 0901