IT Support Supervisor

Location: Bangkok, Thailand
Job Type: Permanent
Salary THB60000 - THB70000 per month
Specialization: Information Security/Cyber Security/IT Risk/IT Governance
Sub Specialization: Infrastructure and Services Delivery, System Administration (Windows / UNIX)
Contact: Nattaya Budsarot
Reference: JO-1809-402490

Responsibilities:

  • Create customer support policies and procedures for team member to adhere to, training and observing team members and assisting unsatisfied customers
  • To lead, motivate, and manage team members
  • Create a prevention plan and service improvement plan
  • Manage Incident and Problem
  • Create Incident summary report as well as report to customers
  • IT system maintenance and customer support management


Qualifications:

  • Male or Female with age of 33 - 40 years old
  • 5 - 7 years of working experiences in IT system maintenance support, Incident management, Problem management, Improvement management
  • Skills in managing issues and problems in IT system operations
  • Being quick work with quality and customer support mind
  • Can communication English (Japanese language is welcome)
  • Good communication skills
  • Being team work
  • Capable to learning new things from many new projects
  • Interest in Smart Manufacturing and/or Factory Automation

The successful candidate will be provided a promising career opportunity and attractive compensation package. To submit your application, in strict confidence, please send your full resume in Word format by click "Apply Now"

For a confidential discussion please call 02-106-8662 and ask to speak to the Nattaya.
Your application will be treated with strict confidential.

en world Recruitment (Thailand) Co., Ltd.
Athenee Tower, 12th Floor, Unit 1201-1202
63 Wireless Road, Lumpini, Pathumwan, Bangkok 10330 Thailand
Tel: +66 (2) 106 8600 | Fax: +66 (0) 2654 0901
www.enworld.com/th/