- Create customer support policies and procedures for team member to adhere to, training and observing team members and assisting unsatisfied customers
- To lead, motivate, and manage team members
- Create a prevention plan and service improvement plan
- Manage Incident and Problem
- Create Incident summary report as well as report to customers
- IT system maintenance and customer support management
- Male or Female with age of 33 - 40 years old
- 5 - 7 years of working experiences in IT system maintenance support, Incident management, Problem management, Improvement management
- Skills in managing issues and problems in IT system operations
- Being quick work with quality and customer support mind
- Can communication English (Japanese language is welcome)
- Good communication skills
- Being team work
- Capable to learning new things from many new projects
- Interest in Smart Manufacturing and/or Factory Automation
For a confidential discussion please call 02-106-8662 and ask to speak to the Nattaya.
Your application will be treated with strict confidential.
en world Recruitment (Thailand) Co., Ltd.
Athenee Tower, 12th Floor, Unit 1201-1202
63 Wireless Road, Lumpini, Pathumwan, Bangkok 10330 Thailand
Tel: +66 (2) 106 8600 | Fax: +66 (0) 2654 0901