People Operation Analyst - Performance and Career

Job Description

• Oversees the development and implementation of performance appraisal program and provides advice and recommendations to staff.
• Oversees the development and implementation of competencies, core values, and key performance measures into performance appraisal system.
• Analyzes and reports on measurement results.
• Provides ongoing oversight and support to ensure that performance measures are being used to effectively manage operations, identify and manage risks, and effect organizational change.
• Develops and conducts presentations and training to staff on the performance appraisal system.
• Provides training to all levels of staff on performance management and systems.
• Assesses various staffing needs to determine methods to address current and future conditions, including retention management, realignment, recruitment planning, and career development.
• Assists with developing training plans, identifying educational opportunities for employee development.
• Develops a strategy for knowledge transfer activities, to include planning, implementation, and coordinate with training team.
• Develops knowledge sharing processes and programs that encourage learning and collaboration.
• Prepares communications to share tools and information with various stakeholders.
• Provides back-up support to department staff and quality service to department customers.
• Work with diverse groups of employees and ensure employee engagement.
• Develop, implement, and interpret policies, procedures, and processes and evaluate their effectiveness.
• Plan, organize, and manage multiple projects and tasks simultaneously in a fast-paced environment.
• Gather, assemble, correlate, evaluate, and complex data.
• Plan, coordinate, and assign the work of others and lead functional workgroups.

Qualifications

• 5 years of professional human resources generalist experience.
• 3 years of direct experience developing, implementing or evaluating performance appraisal systems.
• Experience developing employee performance measures.
• Experience providing training to managers and/or employees on performance management systems.

Preferred Qualifications:

• Experience developing core competencies and implementing a competency-based performance appraisal system.
• Experience with succession planning and workforce planning initiatives.
• Experience conducting gap analysis.
• Experience with the 360 Degree - Performance module.
• Effectively communicating, both orally and written in English & Thai.